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Leak Report
- INPUT
- Your weekly missed calls, monthly quotes, win rate and average job value
- OUTPUT
- Money at stake each month, and which of four leaks you have
We find the money leaking out of your business before we sell you anything.
Missed calls, quotes nobody chased, customers who never hear from you again. Player Two Growth House finds which leak costs you the most, fixes it, and shows you what changed in dollars.
The Player Two Arcade
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to jumpTap the screen
to jump
to jumpTap the screen
to jump
Hop the Leaks: coins are leads, gaps are leaks.
In brief
What is Player Two Growth House?
We help owner-run service businesses keep the customers they're already paying for. We find the calls, quotes and repeat jobs slipping away, then build the systems that win them back.
- Built for
- Any service business ready to level up. If customers call you, quote you or book you, you're who we play for.
- We fix
- Missed calls, cold quotes, missing reviews, one-time customers.
- How
- Diagnosis first. You see where the money goes before we build anything.
- You get
- Systems that keep running, and a report that shows what changed.
- Start
- A free Leak Report. 3 short steps, no email.
The Breakpoints.
Strategy
Conversion
Creative
Growth
Operations
= counted in your free Leak Report
What's it costing you?
The Playbook.
Fix this first
The Respawn Protocol
- INPUT
- Your business phone number, Google profile and calendar
- OUTPUT
- Missed-call text back, a review request after every job, a booking link
Can be step one
Debug Mode
- INPUT
- A walkthrough of how your business runs day to day
- OUTPUT
- A plain-language list of what to fix first: scheduling, hand-offs, wasted time
The toolkit
Nothing matches that yet. Tell us about it on the Recon Call. Book a free Recon Call →
What keeps running
Missed-call text back Every missed callTexts the caller from your number with a booking link
Review requests After every jobAsks happy customers while the job is fresh
Quote follow-up Every open quoteText and email until the customer answers
Monthly report MonthlyOne page: what the system produced
The order matters: we don't sell The Save File until The Respawn Protocol is stable. A repeat-customer campaign can't help while new callers go to voicemail.Automations run once your phone, calendar and inboxes are connected.
Not another agency pitch.
| The usual pitch | Player Two | |
|---|---|---|
| First meeting | A package, or a promise of more leads | A Recon Call: questions about your business. Nothing is recommended until we understand it. |
| Slow month fix | More ads, more traffic | Stop losing the calls and quotes you already pay for, then open new doors. |
| Proposal | The same bundle for everyone | Written from what we found. If two proposals could be swapped between businesses, we got it wrong. |
| AI | Sold as the headline | Used only on a problem we've already found. |
| Social posting | Bundled in by default | Only if you ask for it, scoped separately. Leads and follow-up come first. |
| Reporting | A dashboard full of activity | A Check-In that shows what changed, in dollars, against what we said we'd build. |
| Proof | Big numbers up front | We never publish a result, number or testimonial unless it's real, documented and approved by that client. |
How we play.
- 01
The Recon Call
How you make money, where customers come from, what breaks, what you've tried. No pitch.
You get: answers, not a sales deck
- 02
The Plan
A proposal written from what we found. No template.
You get: a plan for your business
- 03
The Roadmap
What we build, in what order, and why. If it isn't written down, it isn't in scope.
You get: a written build list
- 04
The Build
We build exactly what the roadmap says. You watch it happen.
You get: the working system
- 05
The Check-In
Results measured against what the roadmap promised, in numbers you understand.
You get: a before-and-after report
Questions?
Straight answers. If yours isn't here, ask it on the Recon Call.
What is Player Two Growth House?
A small, hands-on growth partner for owner-run local service businesses. We find where your business is losing money, such as missed calls, unchased quotes, missing reviews and one-time customers, and build the systems that fix it. We diagnose first and build second.
How is this different from a marketing agency?
We don't start with a package or a promise of more leads. We start with a Recon Call, write a proposal from what we found, fix the leaks in the leads you already get before adding new ones, and report what changed in plain numbers.
What is a missed-call text back?
An automatic text sent from your business number to anyone whose call went unanswered, with a link to book a time. A missed call becomes a lead instead of a lost customer. It's part of The Respawn Protocol.
What does the Leak Report number mean?
It's an estimate built only from the numbers you enter: what's at stake each month from missed calls and quotes nobody followed up, at your usual win rate. Not every caller would have become a job, so treat it as a starting point for the conversation, not a promise.
Do you do social media posting?
Not by default. Most owner-run businesses need a working lead and follow-up system more urgently than a content calendar. If you want posting, we scope it separately.
What happens on the Recon Call?
We ask how the business makes money, where customers come from, what breaks day to day and what you've already tried. We don't recommend anything until we understand the business.
How will I know it's working?
At the Check-In we measure results against what the roadmap promised and show you the numbers. Ongoing work comes with a one-page monthly report.
Press start for Player Two
You've been playing this level solo.
Every decision, every missed call, on you. Start with one conversation: we learn how your business runs before we tell you anything about fixing it.
- Send the form. Two required fields: name and email.
- We reply by email to set a time that works around your jobs.
- The Recon Call. We ask, you answer. No pitch.
- A written plan, only if we find something worth fixing.
You're Player One. We're Player Two.
A small, technical, hands-on team. We optimize for your outcome, not for billable hours or upsells, and we never publish a result unless it's real and the client approved it.
Book a free Recon Call
Tell us a little about the business. We'll reply by email to set a time.